"For several years, we had been wanting to remodel our kitchen, the biggest job left needing done in our home. After doing a lot of research, I found Tom Todd. I could not find any negative reviews of Tom's work an we hired Tom Todd, owner of Bay Bathrooms and Kitchens, and couldn't be happier with the result.
The layout of the kitchen worked well for us, but the cabinets were falling apart, the floor tiles were cracked, the counters were 6 inch tiles with filthy grout, and the top mounted sink was a mess. Tom came over several times to discuss the project and he and Fernando, the very talented cabinetmaker, took measurements several times. Fernando was very patient with us as we went through several stain samples, looking for just the right color. Fernando made the image in our minds a reality.
Tom and Fernando, both, had a lot of great suggestions for things we could add or change, and both had great attention to detail, catching and fixing potential issues before they could slow or stop the project.
All of Tom's subcontractors have worked with him for years, and he sets high expectations for the quality of work performed. At the end of each stage, Felipe, the site manager, checked the work performed and then Tom came and checked the work, again. Anything not up to his or our expectations was redone until it was right (this seldom needed to happen). Tom was onsite for all big stages of the project such as electrical work, tile and cabinet and counter top installs. Tom went the extra mile to find us the exact quartz we wanted, making a lot of calls until he found the perfect slabs.
The work area was enclosed in a plastic "bubble", which helped to keep the dust down, and the site was left cleaned, every day. Tom communicated with us on a daily basis so we knew who was showing up when, and what was expected to be accomplished each work day. He stayed on top of all of the subs and made sure they were professional in work and behavior.
We had added an addition to our home and had many poor experiences with contractors. I can honestly say that, if we ever want to do work to this or a future home, again, Tom will be the first person we call.
I have attached some before and after pictures of the project. As I have said, the layout is the same, but the quality is undeniably top notch."